Every business is run by a few leaders who have a fixed model of their organization and how it operates in the world itself. All these models are based on varied set of assumptions. As any other model, these mental models deviate from the world based on the level of correctness of these assumptions. However, many organisations are found wanting regularly of leaders who question their own mental models. Hence, these incorrect models drive the firm into depths of crisis before they realise their assumptions are outdated. We believe that if innovative ideas have to sprout in many of these established organisations, we must start at the mental models and drive the transformation from questioning assumptions to building more relevant models. We will be exploring this feature in our project by looking at various organisations and trying to develop an ideal framework to this end.
By Sanjay Vasudevan and Devashish Sardana
A good read related to Mental Models is "The Psychology of Everyday Things" by D. Norman. It's more about mental models for everyday actions, and technology related - but it nevertheless provides good insights that you can transfer I guess.
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